Your Membership Account
Membership plans, billing, account setup, taxes, and documents.
Membership Plans and Billing
- How do I know what Ellevest membership plan I’m on?
- How do I upgrade or downgrade my Ellevest membership?
- How do I apply a promo code?
- Can I pay for my subscription annually?
- When will I be charged for my membership?
- How do you charge the Ellevest membership fee?
Profile and Account Settings
- How do I change my password?
- What is Two-Factor Authentication?
- How do you use my personal information?
- How do I update my personal information on my Ellevest account?
- How often should I update my profile information?
- Is my information secure?
Your External Bank Account
- How do I add a linked bank account?
- How do I change my bank link?
- What routing number do I pick to link my bank account?
- What if I can’t find my Test Deposits?
- Why did I receive an alert?
- Why is my account locked?