Your Account
Plans, billing, and account setup.
Plans and Billing
- Info about the Ellevest price increase
- What are advisor fees?
- How do I apply a promo code?
- When will I be charged for my plan?
- How do you charge the Ellevest fee?
- Do I still pay a management fee (bps) when I have a plan?
Profile and Account Settings
- How can I reactivate my account?
- Can I have a joint account with my partner/spouse/family member?
- How do I change my password?
- What is Two-Factor Authentication?
- How do you use my personal information?
- How do I update my personal information on my Ellevest account?
Your External Bank Account
- What are the requirements for linked external bank accounts?
- Why do you need my bank info and SSN?
- How do I add a linked bank account?
- How do I change my bank link?
- What routing number do I pick to link my bank account?
- What if I can’t find my Test Deposits?