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  1. Frequently Asked Questions | Ellevest
  2. Your Account

Your Account

Plans, billing, and account setup.

Plans and Billing

  • Info about the Ellevest price increase
  • What are advisor fees?
  • How do I apply a promo code?
  • When will I be charged for my plan?
  • How do you charge the Ellevest fee?
  • Do I still pay a management fee (bps) when I have a plan?
See all 8 articles

Profile and Account Settings

  • How can I reactivate my account?
  • Can I have a joint account with my partner/spouse/family member?
  • How do I change my password?
  • What is Two-Factor Authentication?
  • How do you use my personal information?
  • How do I update my personal information on my Ellevest account?
See all 12 articles

Your External Bank Account

  • What are the requirements for linked external bank accounts?
  • Why do you need my bank info and SSN?
  • How do I add a linked bank account?
  • How do I change my bank link?
  • What routing number do I pick to link my bank account?
  • What if I can’t find my Test Deposits?  
See all 12 articles
Frequently Asked Questions | Ellevest