Your card¹ should arrive within 7 to 10 business days. If it’s taking longer, we’d recommend confirming the address we have on file for you is correct. You can also contact the Ellevest Concierge Team at support@Ellevest.com.
¹Ellevest’s banking services, the Ellevest Save and Spend accounts, are provided by Coastal Community Bank (“Coastal”), Member FDIC. Ellevest Debit Card is issued by Coastal Community Bank, pursuant to license by Mastercard International. Your Ellevest Spend and Save account deposits will be insured to the regulatory limits by the FDIC.
Funds held in your Ellevest investment accounts are not FDIC‐insured, not guaranteed by Coastal, and may lose value. Ellevest does not guarantee investment performance. Investing entails risk, including the possible loss of principal, and there is no assurance that the investment will provide positive performance over any period of time.